Terms & Conditions

PAYMENT METHODS

By Credit Card:

We accept Visa, Master Card, American Express and Diners

The checkout and account areas of Eagle Wools are secured using SSL technology. This technology is the most advanced security technology available today and ensures that your credit card number and personal data are never sent over the Internet unencrypted.

or PAYPAL

The checkout and account areas of Eagle Wools are secured using PayPal technology one of the most effective ways to protect yourself from identity theft is to keep your financial information private. PayPal enables you to pay without sharing your financial information with sellers.

If you would like pay by other means please contact Eagle Wools on info@eaglewools.com.au or 61 (08) 9336 2155.

DELIVERY & POSTAGE

Allow 10 days for delivery of in-stock items. You will be notified of any items that are out of stock and of their expected delivery date. These items will be placed on back order if requested. Orders cannot be cancelled once they have been dispatched.

We use Australia Post. Eagle Wools will not be held liable for the loss or damage of items delivered by Australia Post.

International orders may incur an import duty. For information, please contact your local customs office. Duty is not paid by us and is the responsibility of each individual customer.

RETURN & EXCHANGE POLICY

If you are not perfectly happy with your choice of purchase, please return the goods to us in their original and unused condition and within 30 days of receipt for an exchange*.

Please be careful to choose carefully as we do not provide refunds and will only allow one free exchange of goods. Any further exchanges will incur a charge for re-stocking of $15.

Eagle Wools endeavvours to provide accurate and up to date product descriptions and images, however owing to supplier variations products may vary slightly from those shown. Additionally, small imperfections may appear in the sheepskin hide of the shoes provided. These are natural and make your product unique, and not flaws in the manufacturing process

Please send returns and packing receipt to: Eagle Wools – 3 Beach Street, Fremantle WA 6160

COMPANY POSTAL ADDRESS

Please let us know the reason for returning the goods and what you would like the goods exchanged for. For your protection we suggest that you send your goods back via Express Post with insurance and delivery confirmation for tracking purposes.

*Goods that are returned in a condition other than their original and unused, or after the 30-day period will not be accepted.